FAQ

NEED HELP OR HAVE ANY QUESTIONS?

Frequently Asked Questions

Fronic Media is a new generation music distribution and marketing, company providing music business solutions to musical creators from all territories of world. Fronic Media collects earnings & payments on the behalf of Artists/Bands and Labels, and sends 100% of these earnings to Artists/Bands and Labels, minus banking fees/applicable taxes.

Fronic Media makes reports available as soon as payments are received from the Digital Store Providers. Most DSPs pay within 90 to 105 days after the end of the month. For example, the track uploaded on December will get the reports in April. In order to get paid, you must have a verified Paypal account. For high earning accounts, Fronic Media can also pay via bank / wire  transfer.

Fronic Media does not charge you to register and distribute your content on the Free plan. We earn a percentage of the revenue generated by plays, views and downloads of your content.

On the Premium plan, you get to keep 100% of your royalties.

You can distribute Single/EP/Albums/Compilation and music videos through Fronic Media

If your music is already delivered to the correct artist profile on Apple/iTunes or Spotify then you can find and submit your Apple & Spotify artist ID to us.

Spotify Guide
1. Find your correct artist profile on Spotify.
2-Copy the last alphanumeric code located after [https://open.spotify.com/artist/] and paste in into Spotify Artist ID input field on our portal.

Apple Music Guide
1. Find your correct artist profile on Apple Music/iTunes.
2-Copy the last alphanumeric code located after [https://music.apple.com/in/artist/drake/] and paste in into Artist Apple Id input field on our portal.


If you don’t already have an artist profile on the platforms, just distribute your music through us and create a Ticket .Our team will send your request to the digital platforms.

NOTE: The update is done directly by each digital platform team so for that, there is no deadline. It will depend on the schedule of each platform.

Yes. We can manage to migrate your entire catalog previously distributed in other companies, keeping the numbers of plays and followers. To request a catalog migration please contact us at support@fronicmedia.com.

It can take 3-4 business days for albums to be reviewed, approved, and sent to stores. You can specify a release date for your album or choose to release it at the earliest possible.

The UPC and the ISRCs are the codes that identify your albums on the digital platforms. So it is not possible to change them. If you need to change the UPC or some ISRC you will have to create a new album with the correct codes and then request the takedown of the previous one.

Each track needs an ISRC code as a unique identifier to track sales. Every release also needs a UPC Code. We can also provide these for free, however if you have your own you are welcome to use them.

Gain your followers on Instagram

Get your music linked with your Instagram Account and Facebook Page at just $3.49 USD (per artist)
We need the following details for the process –
– Facebook Page URL
– Instagram Profile URL
– ISRC of your Music Live on Instagram / Facebook

Pay $3.49 USD at the following link – https://imjo.in/sX8Wjh
and email the details to us.

Note – The whole process takes around 3-4 working days, once the profiles are linked a confirmation email would be send. For more please write to support@fronicmedia.com

Just email your content details to support@fronicmedia.com requesting the album removal from the digital platforms. Please inform the album name or UPC and the reason why you want the content to be removed.

NOTE – Takedown can take from 1-3 weeks depending on the stores.

Knowledge Base

  • File Format : QuickTime (.mov files)
  • Codec : Apple PRO RES 422 (HQ)
  • Size : 1920×1080 pixels
  • Video Bitrate : ~220 Mb/s
  • Framerate : 24 or 25 fps
  • Colorspace : YUV 422
  • Gamma Range : Between  2.15 and 2.25
  • Pixel ratio : Ratio must be 1:1 (square pixel)
  • Progressive : The video must not be interlaced
  • Black frame begining/ending : The video must contain one black frame at the beginning and at the end
  • Black bar scopes and logos : No logo will be accepted Black bars accepted but we need crop size information (in pixels). * crop left: The number of whole pixels from the left of the encoded image to remove. * crop top: The number of whole pixels from the top of the encoded image to remove. * crop right: The number of whole pixels from the right of the encoded image to remove. * crop bottom: The number of whole pixels from the bottom of the encoded image to remove.
  • Sound Quality : Codec – PCM Sampling frequency, 48 kHz Sample size, 16 bits Audio bitrate, ~1536 kb/s, 2 Channels (stereo)
Category: Knowledge Base

Audio files requirements

1. Mastering. In order to ensure a good audio quality and meet the standards of today’s music industry, all audio files must have undergone a professional mastering before their distribution.

2. Audio quality. The audio files should not have any sound imperfection. Audio files containing any background noise and other sound imperfections will not be accepted for distribution.

  • Format: flac or wav
  • Requirements: Minimum of 16 bit, 44.1 Khz, stereo / Recommended 24 bits, 48Khz or 24 bits 96Khz.

3. Audios and titles. Audio files and track titles must always match. Audios uploaded to non-corresponding tracks are not accepted.

4. Silences, pauses and cuts. Silence, cuts, pauses or extended silences are not allowed. If a song ends with a final silence it should last no longer than ten seconds.

Other kinds of silences, such as cuts or sudden endings, must also be avoided, as they can be misunderstood as audio errors.

5. Silent and hidden tracks. The silent tracks, hidden tracks and ghost tracks should be indicated in the “Version” field. If there is a division between tracks it must follow the silence requirements mentioned above.

A justification may be needed to know the reason why they are included and the duration in relation to the whole content.

Category: Knowledge Base

CONTENT THAT WILL NOT BE DELIVERED TO ITUNES AND SPOTIFY 

  • Any content breaking the rules in the iTunes Style Guide and the Spotify Style Guide
  • Any content containing artists found in our “Hidden Artist” list  
  • Tribute, Karaoke and Sound-a-like releases   
  • Releases with fake / key worded artist names  
  • Generic artists, orchestras and performers (e.g. Chorus, Orchestra, Top Hits, Singer…) 
  • Generic holiday content  
  • Duplicated albums, besides Deluxe versions (albums containing at least 50% of the track listing of another album) 
  • Tracks delivered more than three times  
  • Low quality cover art (pixelated, off-centered, blurry, scanned…) 
  • Public Domain artists as well as recordings dated pre-1964
  • Any low budget content with little editorial value   
  • Podcasts and radio broadcasts 
  • Live performances will be subject to the approval of the support team   

Category: Knowledge Base

Deliver the album’s original cover art and don’t use generic art templates. Don’t use art that doesn’t match the album you’re delivering. The same image can not be used for different releases.

Your release cover art should be in the following specification. This is a requirement by the many partners we work with.

  • a minimum size of 3000 x 3000 pixels (a perfect square)
  • a minimum resolution of 72dpi (we recommend 300dpi)  
  • RGB color mode (CMYK will not show up correctly)
  • JPEG file format
  • Do not send us thumbnails, .png files or images smaller than the requested size.

Is there anything that is NOT allowed on my release cover art? 

  • The Image must be unique to the release. You can not use one image for multiple releases.
  • Do not put release time frames such as new release, exclusive, or out xx/xx or anything involving time frames on the artwork
  • The image can not use UPC barcodes.
  • Quality. Images must not be blurry, pixelated, mismatched, misaligned, rotated, incorrect, or have other quality issues.
  • Art must not contain URL website addresses, logos, or any other reference to any Digital Service Provider or external site logo or link.
  • Art must not contain the the term “Exclusive” 
  • References to Physical Packaging or Retailers. Art must not include references to the physical packaging (for example, CD or cassette) or any other retailers.
  • Digital Product. Art must not include references to it being a digital product.
  • Pricing. The art must not include references to pricing, including “Reduced Price,” “Low Price,” “Available for $9.99,” or “For Promo Use.”
  • Pornography. Art must not contain pornography or a URL for a website that contains or links to pornography.
  • Up-selling. The art must not up-sell to another product.
  • Misleading. The art must not be misleading (for example, prominently depicting or referencing an artist even though the artist does not perform on the album).
  • Missing Content. Art must not contain references to content that the album doesn’t contain, such as “included DVD” or “includes lyrics.”
  • Tribute albums where the name of the original artist is as large or larger than the performing artist
Category: Knowledge Base